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5567bet collects only the account and transaction data needed to run your wallet, process payments through Rocket and Upay, and keep your session secure. What we collect, how we use it, and your choices are set out clearly below — access and eligibility depend on your local law and eligible regions.
This policy applies to data collected when you open an account, fund your wallet, or use any part of the 5567bet platform, subject to your local law and the eligible regions where the service operates. We collect your registration details, login activity, and payment transaction records — including those linked to Rocket and Upay deposits — to operate your account and resolve disputes. We do not sell your personal data to third parties for marketing purposes. Data is retained for the period required to maintain your account records and meet any applicable regulatory obligation in your region. Cookies and device identifiers are used to keep your session active and recognise your browser across visits; you can manage cookie preferences through your browser settings. We may share limited data with payment processors such as Rocket and Upay solely to complete a transaction you initiate. If you access the platform through a mobile wallet link, the same data policy applies to that session. Any material change to this policy will be communicated through a notice on the platform before it takes effect. Your continued use after that notice constitutes acknowledgment of the updated terms. For questions about how your data is held, the contact routes in the Support section of this page are the right starting point.
Understanding the boundaries of this policy helps you know when 5567bet is responsible for your data and when a third-party service takes over. The four areas below define the scope clearly so you can make informed choices about what you share and with whom.
Data collected when you log in, register or reset your credentials falls fully within this policy. That includes your email address, login timestamps and any identity verification step shown in your account settings.
When you initiate a deposit or withdrawal through Rocket or Upay, we receive a transaction reference and status from the payment processor. This policy governs how we store and use that reference on our side; the processor's own policy governs their handling.
Your browsing activity within the platform — which game rooms you open, how long a session runs, device type — is logged to improve the experience. This data is held under this policy and is not shared with studios such as PG Soft or Habanero beyond what is needed to load a game session.
Links to external sites, third-party wallet apps or payment gateways operate under their own privacy terms. Once you leave the 5567bet platform or hand off to an external payment flow, this policy no longer applies to data processed outside our system.
You have concrete options for reviewing and managing the data we hold on your account. Start by logging into your account and opening the profile or account settings page — your registered details, linked payment methods and recent transaction references are visible there without needing to contact support. If something looks incorrect, you can submit a correction request through the support route listed on this page; we will review it against our records and update what can be changed. For data held in connection with a Rocket or Upay transaction, the transaction reference shown in your account history is the fastest way to identify and discuss a specific record. If you want to understand what data we hold overall or raise a question about retention, use the contact form or live chat to reach the support team. Requests are handled in the order received; response time depends on complexity. You do not need to close your account to ask a data question, and submitting a question does not affect your account status.
Log into your account and open the profile section to see stored registration details, linked wallet methods and transaction references. No support contact is needed to view what is held.
If your registered name, email or contact number is inaccurate, raise a correction request via the support contact route. Attach any relevant reference number from your account to speed up the review.
For questions about what specific data we hold, how long it is retained, or why a certain record exists, use the contact form or live chat. Be specific about the account or transaction in question.
If your question relates to a Rocket or Upay transaction record specifically, include the reference shown in your deposit history. This helps our team locate the record and respond accurately.
If you have a question about how your data is handled, how to correct information, or how a Rocket or Upay transaction record is stored, the routes below connect you to the right team. Only channels visibly published on the platform are listed here. Do not share your full password or wallet PIN through any support route.
Open the live chat icon from any page on the platform while logged in. Use this route for quick questions about your account data or to flag an inaccuracy in your profile details.
Submit a written request through the contact form in your account area. This route is suited to detailed data questions, correction requests or anything requiring a written record of our response.
The help and account section of the platform includes published guidance on data settings, cookie controls and how to review stored wallet records. Check there first before raising a support ticket.
We apply account-level controls to protect the data linked to your wallet, payment history and session activity. Here is how the main areas work in practice.
Account registration data and transaction references — including Rocket and Upay records — are retained for the period needed to maintain your account and meet applicable obligations in eligible regions. When retention is no longer required, records are removed from active systems.
We use cookies to keep your login session active, remember your device and measure how pages load on mobile. You can clear or block cookies through your browser settings at any time; doing so may require you to log in again on your next visit.
Access to your account data is restricted to the authenticated session tied to your credentials. We do not display your full payment details or wallet number in plain text after a transaction is confirmed. If you notice unexpected account activity, contact support immediately using the live chat route.
When this policy changes in a material way, a notice is posted on the platform before the change takes effect. To request a copy of the current policy, ask about data held on your account, or confirm how a specific record is stored, use the contact form or live chat listed in the Support section above.
These are the questions we receive most often about data, account records and your choices under this policy. If your question is not covered here, use the live chat or contact form to reach the support team directly.
We collect your registration details — name, email, contact number — along with login timestamps and device type. When you make a deposit through Rocket or Upay, we also receive and store the transaction reference and status returned by the payment processor.
Yes. Log into your account and open the profile or account settings page. Your registered details, linked payment methods and recent transaction references are visible there. For a broader account of what is held, submit a request through the contact form.
Raise a correction request using the contact form or live chat. Include any relevant reference number from your account history so the support team can locate the specific record and update it accurately. Response time depends on the complexity of the request.
We share only the minimum data needed to complete a transaction you initiate — typically an account identifier and payment reference. The processor's own privacy terms govern how they handle data on their side; this policy covers only how we store and use the reference on ours.
Data is retained for the period required to maintain your account and meet applicable obligations in eligible regions. The exact retention period depends on local law and the type of record. When retention is no longer necessary, records are removed from active systems.
A notice is posted on the platform before any material change takes effect. Your continued use of the platform after that notice constitutes acknowledgment of the updated terms. You can always contact us via live chat or the contact form if you have questions about a specific change.
Yes. The same data policy applies to sessions initiated through a mobile wallet link, including access via Rocket or Upay payment flows on mobile. Once a payment step hands off to an external processor, their policy governs data handled outside our platform.